Lockdowns may be over but we continue to adopt best practices to ensure yours and our safety.
We will continue to provide hand sanitiser in all our public rooms and disinfectant spray in communal rooms and bedrooms. Our staff are used to washing their hands regularly as a matter of course.
As we are a boutique hotel, it is easier for us to sanitise and clean the property compared to larger establishments. We have a separate entrance for staff, deliveries and tradesmen.
We can offer ‘contactless’ checkout eliminating the need to use our card machines upon request, however, you will need a smart phone or mobile computer of your own to complete the payment. Don’t worry if you don’t have one – we can still do it the old way with chip and pin and we’ll clean the surface of the card machine in front of you.
You are welcome to stroll around our gardens, however, the communal rooms require certain rules which we will make you aware of upon arrival. Motion sensitive cameras in the hallways will alert us of any comings and goings so that we can wipe down banister hand rails, door knobs etc.
We have a fogging machine to disinfect large areas with industrial-grade disinfectant compliant with British Standards EN 1276, EN 1650, and EN 14476. Handrails and door furniture are disinfected with handheld aerosol sprays periodically through the day and night. The sprays are left out for customers to use if they wish.
Every room has WiFi to enable you to stay in contact with the outside world while you are here. There is also a voice-controlled Amazon Echo Dot device in your room so you can listen to music, set alarms and a whole host of other things without touching anything. (If you are concerned about privacy you can disable the Alexa microphone or turn it off). We are also installing smart sockets for all room lights so that you can control these too by voice command.
If you do not have a mask and would like one, we can provide you with one and the cost will be added to your room.
We continue to ask customers to order breakfast via our online ordering form and will not be regressing to the old method of having the ‘starter’ items out on a buffet (they are all still available but are brought to your table). Not only is this a safer practice it has also helped us to cut down on food waste (and my waist has reduced too).
Government announcements take precedence of anything stated above so please be aware of the latest rules.